+1-855-211-0932 (ID:256692)
Need a top hosting solution? Sign up now!

HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A popup will open. It contains detailed information about all the actions that you can perform on that particular page. Each context menu shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive selection of instructional video clips describing how to use our Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a look at our extensive Frequently Asked Questions section, which covers questions asked by real customers and provides practical solutions. We regulary update our Frequently Asked Questions database with new articles so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of customer service technicians available 24/7/365 and eager to assist you with any problem. Each trouble ticket you open will be responded to within one hour (the average ticket response time being only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 256692

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


UA-93547091-1